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Frequently Asked Questions

Why should I book with Orlando Villas Direct?

Can I contact you by telephone?

Do rentals include WiFi?

What are the different accommodation grades?

Can I book a villa with a guaranteed spa or games room?

How much deposit do I have to pay to book?

When is the final balance due?

Can I book several villas or a combination of villas and hotels in one booking?

Can I change my reservation?

Do we work with Travel Agents?

How and when do I receive my Travel Documents?

How do I find my accommodation and obtain keys for access?

Do you have local Representatives?

What is the Accidental Damage Waiver?

What facilities will I find normally available at the property?

What happens if I get insects in the property?

Do all villas provide pool heating?

Can I smoke in the property?